Web Seminar: Designing and Implementing Embedded Help
Embedding Help into your software application is the ideal way to give users relevant information exactly when they need it. This increases the usability of your application and makes users successful when completing tasks. Among other advantages, embedded Help is task specific, context-specific, and doesn’t require users to abandon their workflow. However, until now, the need for custom development and multiple Help files has hindered implementations.
Nicky Bleiel will discuss the many benefits of embedded Help and strategies for implementing it — specifically how to integrate and deploy a dynamic, embedded Help pane that displays relevant information as the user navigates the interface. Best of all, this type of Help pane can be replicated by many without a custom implementation.
This Web seminar will:
- Identify the advantages of embedded Help
- Demonstrate an embedded, dynamic Help system
- Show how to set up Help so that the same file can be used for both embedded and standalone online Help
- Explain how to map the Help to the interface
- Describe how to integrate embedded Help with and promote your user assistance library.
Presenter
Nicky Bleiel is a Senior Information Developer at ComponentOne. She has fifteen years experience as a technical communicator, designing and writing user assistance for software products in a variety of industries; including user assistance, media sales, industrial automation, simulation, and pharmacy. Nicky has spoken at STC, WritersUA, tcworld, LavaCon, DocTrain, and other venues on embedded Help, Web 2.0, tools and technologies, user assistance design, single sourcing, and wikis. Nicky is an STC Director.
When: |
Wednesday, July 15, 2009 from 1:00 to 2:30 pm ET. Please arrive early as the web seminar starts promptly at 1:00 pm |
Where: |
The PEER Group, 72 Victoria St. Map Parking: At rear of the building off of Joseph St. When you approach the gate:
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Cost: |
At the PEER Group location: STC Members (Free) and Non-STC members ($35) |
Registration: |
To attend the session at PEER Group in Kitchener, send an email to Ted Edwins. To attend this Web seminar at your own location, register at the STC Head Office website. |
